Welcome to Burke North! These Terms and Conditions govern your use of our website, burkenorth.shop, and your purchase of our office chairs and related products. By accessing our website and placing an order, you agree to comply with and be bound by these terms. If you do not agree with any part of these terms, you should not use our website.
For inquiries, please contact us at infoline@burkenorth.shop.
1. Acceptance of Terms
By accessing this website, you confirm that you are at least 18 years old or have parental consent to use this site. You agree to be legally bound by these Terms and Conditions and all applicable laws.
2. User Accounts
- You may need to create an account to place orders or access certain features of the website. When creating an account, you agree to provide accurate and complete information.
- You are responsible for maintaining the confidentiality of your account information and password. You agree to notify us immediately of any unauthorized use of your account.
- We reserve the right to suspend or terminate your account if any information you provide is false or if you engage in fraudulent activity.
3. Product Information
- Burke North strives to ensure that all product descriptions, images, and pricing information are accurate. However, we do not guarantee that all information is error-free.
- We reserve the right to modify or discontinue products at any time without prior notice.
- Prices are subject to change without notice, and we will notify you of any changes prior to processing your order.
4. Order Placement
- When you place an order on our website, you are making an offer to purchase the product according to these Terms and Conditions.
- We reserve the right to accept or reject your order for any reason. If we reject your order, we will notify you and provide a full refund if applicable.
- You must provide valid payment information when placing an order.
5. Payment Terms
- We accept various payment methods, including credit/debit cards and third-party payment platforms. By providing your payment information, you confirm that you are authorized to use that payment method.
- Your payment will be processed at the time of order confirmation. If your payment cannot be processed, your order will not be fulfilled.
6. Shipping Policy
- Burke North ships to various locations. Shipping fees and estimated delivery times will be calculated at checkout.
- While we aim to deliver products within the estimated time frame, we are not liable for delays caused by circumstances beyond our control.
- Upon shipment, you will receive a tracking number via email to monitor the status of your order.
Please refer to our Shipping Policy for additional details.
7. Returns and Exchanges
- We accept returns within 30 days of delivery. To be eligible for a return, the product must be in its original condition and packaging.
- If you receive a damaged or defective product, you must contact us within 48 hours of receiving it for a replacement or refund.
- Please note that return shipping costs may be your responsibility unless the product is defective.
Refer to our Return and Exchange Policy for more information.
8. Cancellation Policy
- You may cancel your order within 24 hours of placing it. If the order has already been processed or shipped, you will need to follow the return process upon receipt of the product.
- Custom orders cannot be canceled once production has started.
9. Warranties and Liability
- All products sold through Burke North are covered by a one-year warranty against manufacturing defects. This warranty does not cover damages caused by misuse, improper assembly, or normal wear and tear.
- For warranty claims, please contact us at infoline@burkenorth.shop with your order details and a description of the issue.
Burke North is not liable for:
- Any indirect or consequential damages resulting from the use of our products.
- Any losses incurred due to delays in delivery.
10. Intellectual Property
- The content of this website, including text, graphics, logos, and images, is the property of Burke North and is protected by copyright and intellectual property laws.
- You may not reproduce, distribute, or modify any content from this site without prior written consent from Burke North.
11. Links to Third-Party Websites
- Our website may contain links to third-party websites. We do not endorse or have any control over the content or practices of these websites.
- Your use of any third-party site is at your own risk.
12. Privacy Policy
- Your privacy is important to us. We collect, use, and protect your personal information according to our Privacy Policy.
- We do not sell or share your information with third parties without your consent, except as required by law.
13. Limitation of Liability
- In no event shall Burke North be liable for any indirect, incidental, or punitive damages arising from your use of our website or products. Our liability is limited to the amount you paid for the product.
14. Changes to Terms and Conditions
- Burke North reserves the right to update or modify these Terms and Conditions at any time. Any changes will be effective immediately upon posting on the website.
- Your continued use of the website signifies your acceptance of any changes made.
By using this website, you acknowledge that you have read, understood, and agree to these Terms and Conditions. If you have any questions, please contact us at infoline@burkenorth.shop.
Thank you for choosing Burke North for your office furniture needs!